CasinoJackpot Privacy Policy – Your Data Is Safe With Us

Your privacy matters deeply to us at CasinoJackpot. This Privacy Policy explains what information we collect when you use the CasinoJackpot website and services, how we use it, and how we keep it secure.

This policy applies to all CasinoJackpot services — including the website, mobile version, customer support, and marketing communications. By registering on or continuing to use the site, you are considered to have accepted this Privacy Policy.

If you have any questions or concerns, please contact us: support@casinojackpot.asia

CasinoJackpot collects two types of data — information you provide directly, and information gathered automatically through your use of the site.

We only collect information that is genuinely necessary. CasinoJackpot never collects sensitive data such as your religious beliefs, political views, or ethnic background.

CasinoJackpot uses your information only for the following purposes:

• Account Management: To facilitate registration, login, KYC verification, and overall account security.
• Payment processing: To process deposits, send withdrawals, and maintain transaction records.
• Customer Support: To resolve your issues and handle any complaints you may raise.
• Responsible Gaming: To detect unusual gaming patterns and offer support when needed.
• Fraud prevention: To prevent multiple accounts, money laundering, and other fraudulent activity.
• Service Improvement: To analyze and improve the overall platform experience.
• Legitimate Communication: To notify you of important updates, policy changes, and account-related information.

If you'd prefer not to receive marketing messages, you can opt out at any time through your account settings or by contacting support. Please note that essential account-related communications cannot be disabled.

CasinoJackpot never sells your information to advertisers or unknown third parties. However, data may be shared in the following limited circumstances:

• Payment Provider: Only the minimum required information is shared to process transactions via bKash, Nagad, or Rocket.
• Game Providers: When playing certain games, session data may be shared with the relevant game provider.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful demand from a regulatory authority.
• Security Investigations: Information may be shared with law enforcement agencies when investigating fraud or illegal activity.
• Business Transfers: If ownership of the company changes, your data may be transferred to the new owner — however, members will be notified in advance.

CasinoJackpot does not retain your data longer than necessary. The retention periods for each type of information are outlined below:

• Account Information: For as long as your account remains active, and for up to 5 years after closure as required by law.
• Transaction records: A minimum of 5 years, as required by financial regulatory authorities.
• Customer Support Conversations: 1 year after the issue is resolved.
• Technical Logs: Up to a maximum of 90 days for security purposes.
• Marketing Preferences: Until you change it.

Once legal obligations have been fulfilled, collected data is securely deleted or anonymised so that you can no longer be identified.

CasinoJackpot uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

CasinoJackpot uses three types of cookies:

• Essential Cookies: To store your login session, security tokens, and language preferences. Disabling these cookies will prevent the site from functioning properly.
• Functional cookies: Remembers your preferences — such as which games you play most and your preferred settings.
• Analytical cookies: Used to understand site usage patterns. This data is kept entirely anonymous.

CasinoJackpot does not use third-party tracking pixels or cross-site tracking. Your browsing activity is never shared with other websites.

CasinoJackpot uses industry-leading technology to protect your data:

• 256-bit SSL/TLS Encryption: Every connection on the site is encrypted — bank-level security.
• Data Encryption: Stored data is also kept in encrypted form.
• Firewall & DDoS Protection: Protects against server attacks.
• Limited Access: Only authorized personnel are granted limited access to the data they need.
• Regular Security Audits: Regular system audits are conducted by independent third parties.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account for an extra layer of security.

In the event of a data breach, CasinoJackpot will notify affected members within the legally required timeframe and take prompt remedial action.

CasinoJackpot strictly does not collect, and has no intention of collecting, any information from individuals under the age of 18. Age is verified at the time of registration, and if a member is later found to be a minor:

• Their account will be immediately closed.
• Collected data will be permanently and securely deleted.
• Any deposited funds will be returned through the appropriate legal process.

To exercise any of your data rights, please follow the steps below:

• Data Access Request: Email support@casinojackpot.asia with the subject line "Data Access Request".
• Data Correction: Make changes directly in your account settings or contact our support team.
• Data deletion: Submit a data deletion request along with your account closure request.
• Stop marketing: Click the "Unsubscribe" link at the bottom of any email, or notify our support team.

CasinoJackpot will respond within Within 30 days will respond. For complex requests, this may be extended by up to 60 days, but you will be notified in advance.

CasinoJackpot may update this Privacy Policy from time to time. Changes may be prompted by:

• Legal or Regulatory Changes
• Addition of New Services or Technologies
• Security Improvements
• Improvements Based on Member Feedback

For significant changes, registered members will be notified by email or SMS at least 14 days in advance. For minor updates, only the "Last Updated" date at the top of the page will be changed.

For any questions or concerns regarding this Privacy Policy, please contact us: support@casinojackpot.asia — In Bengali, 24 hours a day.